DELIVERY TERMS:

  • We deliver your order within 1 – 3 working days (we try to do it as quickly as possible).
  • Home appliances can be delivered within 3 to 5 working days.
  • Delivery is made within the territory of the Republic of Lithuania (to other territories by separate agreement).

By Standard delivery of goods ordered in the shop is carried out with DPD and Venipak courier service to the address you specify or to DPD, Venipak and LP EXPRESS post offices:

  • Free delivery to DPD / Venipak / Omniva / LP EXPRESS post offices for purchases over 20 €.
  • Free delivery via Venipak courier to your address for shipments over €30.
  • Free delivery via DPD courier to your address for parcels over €40.
  • Standard delivery to DPD / Venipak / Omniva post offices for parcels up to *20 € – 2,90 €.
  • Standard delivery to LP EXPRESS post offices for parcels up to *20 € – 2,50 €.
  • Standard delivery via Venipak courier to the address you specify – 3,90 € for parcels up to *30 €.
  • Standard delivery via DPD courier to the address you specify – 4,50 € for parcels up to *40 €.
  • We deliver to Curonian Spit for the same fee to DPD/ LP EXPRESS post offices;
    Delivery with Venipak (courier and post offices) will cost additional 15 €;
    Delivery with DPD and LP EXPRESS courier for additional 22 € fee.

By delivery of goods ordered in the shop to foreign countries:

Cyprus, Ireland, Belgium, Bulgaria, Denmark, Greece, Spain, Italy, Croatia, Poland, Luxembourg, Malta, the Netherlands, Portugal, France, Romania, Slovakia, Slovenia, Spain, Finland, Hungary, the Czech Republic, Sweden – delivered by DPD courier.

Free delivery with DPD courier to your address for parcels over 40 €.
Standard delivery with DPD courier to your address for parcels under *40 € – 20 €.

Attention!

*Minimum order amount – 10 € (final amount after discounts are applied). For orders of less than €10, an additional packaging fee of €3 applies.

Please take responsibility for the method of delivery chosen in the event of low or high outdoor temperatures, as this may adversely affect the quality of the product.

With high volumes of orders, delivery may be delayed.

In-store pick-up of your order:

  • You can pick up your order free of charge at the shop located at Klaipėdos str. 3, Vilnius.
    You can pay on the spot by bank card or cash.

Additional information on delivery:

  • Please note: Please check the condition of the packaging upon delivery. If you notice irregularities, be sure to note them at the time of acceptance of the consignment and draw up a free-form Consignment Irregularity Report. If no damage to the packaging is indicated at the time of delivery, the parcel will be deemed to have been delivered in good order and without damage.
  • If the parcel is missing any items or the packaging appears damaged, please inform us by email. by email info@biopapa.lt or by phone +370 686 15177. See Returning goods for more information .
  • To reduce environmental pollution, we try to reuse packaging from other goods for shipments. We always try to pack your order as safely as possible so that the goods reach you in good condition.